---
title: How do I request DataMap's support?
description: This article describes methods to request support from DataMap.
---

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1. [DataMap Support](https://support.datamap.ai/en-us/knowledge-base?hsLang=en-us)
2. [FAQs](https://support.datamap.ai/en-us/knowledge-base/faqs?hsLang=en-us)
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# How do I request DataMap's support?

## There are two methods to request support:

1. Send an email to [support@datamap.ai](mailto:support@datamap.ai) describing an issue you may be experiencing.
2. Alternatively, you can use our support portal: 
     1. Register an account with the DataMap Support Portal [here](https://support.datamap.ai/_hcms/mem/register?hsLang=en-us).
     2. You can view your tickets [here](https://support.datamap.ai/tickets-view?hsLang=en-us).
     3. You can create a new ticket [here](https://support.datamap.ai/tickets-view/new?hsLang=en-us) or at the bottom of the tickets view.

- [FAQs](https://support.datamap.ai/en-us/knowledge-base/faqs?hsLang=en-us#main-content)

    - [DataMap Support Portal](https://support.datamap.ai/en-us/knowledge-base/faqs?hsLang=en-us#datamap-support-portal)

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